We are team of talanted Sales & Marketing Gurus helping Pan-African businesses sell & market their products and services efficiently online.

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About Us

We specialize in using data-driven, omni-channel strategies & Customer Intelligence to help your business market & sell efficiently online.

Market Analysis

We conduct an analysis of your external data such as industry and market trends as well as competitor best practices to generate actionable insights.

Customer Intelligence

We generate insights from existing & prospective customers' online behaviours to generate an effective digital sales strategy.

Omni-Channel Marketing

Market Analysis & Customer Intelligence help us target your customer by personalizing content for them and reaching them on the right online channels at the right time.

Sales & Marketing Automation

We develop & combine a suite of innovative technology tools to automate your online sales & marketing strategy for efficient implementation, enhanced sales performance and ROI.

Our Clients

Data-driven Sales Enablement

We provide a world-class suite of innovative Sales Enablement solutions.

Omni-channel Strategy

Whether you're selling a service or product to other businesses or to consumers, your online presence is vital and it all starts with multiple points of contact where customers can interact with your business online.

Customer Relationship Management (CRM)

Our CRM solutions help to efficiently manage relationships and engagements with existing and capturing all potential customers to get converted into paying customers.

Social Media Management

We fully manage your online presence on multiple social media platforms by creating, scheduling, analyzing content as well as engaging with existing & potential customers.

Sales Strategy Consulting

Our sales strategy consulting encompasses the whole process from lead generation to aftersales care and reselling. We look at revenue stream techniques, software tools and accountability.

Benefits

Customer Insights

Our digital package is customer-centered and focuses on deriving Consumer Insights to fully understand your customers to effectively personalize engagements and their experience with your business.

  • Understanding and interpretation of customer data, behaviors and feedback into conclusions that can be used to improve product development and customer support.
  • Collecting customer insights attempts to align customers' needs with a company's business goals.

Omnichannel Strategy

We use a cross-channel content strategy approach to help you improve user experience and drive better relationships with your audience across multiple points of contact.

Your business benefits from a multi-channel sales approach that provides the customer with an integrated customer experience. It's a communication strategy that unifies all messaging with a potential customer across all available communication channels including email, phone calls or social media.

Brand Visibility

Your brand becomes visible by being shared, read, and seen on social media as well as other offline and online channels.

  • Market & sell your products/services to the right customer.
  • Market & sell your products/services at the right time.
  • Market & sell your products/services on the right channels.

Enhancing Sales Performance and ROI

We enable your business to focus on the bottom line of revenue generation and manage the efficiency of resources deployed for revenue generation.

Your business will have the benefit of data analytics visualized into actionable insights and dashboards for easy decision-making and reporting to track the Return on Investment (ROI) and effectiveness of the data-driven digital sales strategy.

Contact Us

Our Address

Ground Floor, Block L, Central Park, 400 16th Road, Midrand

Our Email

info@koenaconcepts.co.za

Our Contact

+27 79 535 0119